"Your Vision,Our Solution"

Business Process Outsourcing BPO

Driving Standardization and Differentiation in Outsourcing Services

With a tough economy putting pressures on margins and technology empowered customers demanding best in class service, companies are struggling to maintain profitability. Business Process Outsourcing (BPO) is a strategic step for companies looking to improve service levels, reduce costs, streamline processes, improve process efficiencies, and gain access to best-in-class processes without investing in requisite technology and skills.

Today, customers want to partner with BPO vendors who can add value to their business and provide competitive differentiation. To meet this need, BPO industry is evolving from a labour arbitrage "Lift and Shift" model towards a value driven Utility model.

Why DNA?

DNA in Business Process Outsourcing

We go beyond SLAs in our approach to process outsourcing. Our industry leading process platform enables our customers to run standardized and efficient operations. Our clients gain insights, business growth, and measurable business impact through pre-built process asset based solutions, industry focused platform BPO solutions, and integrated IT BPO services.

Industry Focused & Platform Based Solutions - DNA assets in Cloud, Mobility, and Alliances we provide integrated IT and BPO SLAs and innovative pricing/commercial models for our key clients.

Driving Predictable Business Outcomes - Leveraging technology, tools, and analytics we help customers transform operations onsite before shifting to vendor. Our industry specialists along with the DNA consulting group enable this transformation.

Standardized Processes across Expanding Global Locations – We deliver 24X7 operations through one standardized global process.

We deliver value to customers across industries through our integrated solution approach for process standardization, simplification, and optimization.

. Human Resources Outsourcing

. Procurement Outsourcing

. Ordermanagement Outsourcing

. Finance and Accounting Outsourcing

. Medical Billing Outsourcing

. Customer Service Outsourcing